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FAQ

Frequently Asked Questions

Last Updated on February 29, 2021

Typically, we process orders within 1-2 business days after payment confirmation. During peak times or special promotions, processing may take a tad longer, but rest assured, we're working diligently to get your order to you as swiftly as possible.

We offer various shipping methods tailored to your needs, including standard, express, and expedited shipping. The available options depend on your location and the items you've selected. You can easily choose your preferred method during checkout.

Absolutely! Once your order is shipped, you'll receive a shipping confirmation email containing a tracking number. With this number, you can keep tabs on your package's journey through our website or the carrier's site.

Shipping rates vary based on the selected method, package weight, and destination. Fear not! You can preview shipping rates during checkout before finalizing your purchase, ensuring transparency every step of the way.

Delivery times differ depending on the shipping method and destination. Generally, standard shipping takes 5-10 business days domestically and 7-14 days internationally. For express or expedited shipping, expect faster delivery within the specified timeframe.

Occasionally, certain items may face shipping restrictions due to size, weight, or contents. We adhere to shipping regulations diligently and reserve the right to decline shipping for specific items to certain locations.

International orders may incur customs duties, taxes, and fees determined by the destination country. Customers are responsible for any levies imposed by customs authorities.

Please double-check and ensure the accuracy and completeness of your shipping address during checkout. We rely on the information provided by you and cannot be held responsible for orders shipped to incorrect or incomplete addresses.

Absolutely! We'll keep you in the loop with timely email notifications throughout the order process. Expect updates on order confirmation, shipping confirmation, and delivery confirmation.

If you have any questions or concerns regarding your shipment, our dedicated customer service team is here to assist you. Feel free to reach out, and we'll provide prompt updates on your order status and address any inquiries you may have.

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